Have your gift card ready so that you can provide your card number to the person on the phone.

If you’d like to use your Downtown Frederick Gift Card for a remote purchase (ordering something from a downtown business online or over the phone) and your card does not have the credit card information already printed on the back, you can request the 16 digit credit card number associated with your gift card by calling 1.800.755.8713 and pressing * to speak with a customer representative.Lucky enough to have a gift card already? Check your gift card balance at (free of charge).Need to know more? Call the Visitor Center at 301.600.4047.Every time you use your Downtown Frederick Gift Card, your 12 month period re-starts. Activity means a purchase of any amount, other than fee imposition or adjustment due to error or prior transaction reversal. However, after one year of inactivity, a $2.50 fee will be deducted monthly from the card’s balance until it is used again. Avoid inactivity fees! Use your card at least once every 12 months and the funds will never expire.Pay with cash, corporate check, Visa, Mastercard, American Express or Discover.Purchase your gift card in any amount between $10–$500.Call 800.999.3613 or 301.600.4047 to buy your Downtown Frederick Gift Card over the phone.Buy your Downtown Frederick Gift Card at the Visitor Center, open 7 days a week (except for Thanksgiving Day, Christmas Day, New Year’s Day and Easter) at 151 S East St in Downtown Frederick.

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